Description: Antenna Software is the leading on-demand mobility solutions company. We extend run-the-business data, processes, and applications in real-time to any mobile device over any network, worldwide. Combining hosted services, software, and an integrated development environment; Antenna A³ mobility solutions are straightforward to implement and simple to manage and use. Because Antenna A³ solutions are delivered on-demand, risks, disruption, and costs are significantly lower than with other mobile approaches.
Antenna was founded in 1998 to help performance-driven companies improve the effectiveness of their field sales and service organizations using innovative wireless and data transaction management technologies. In December 2003, Antenna acquired RPA Wireless, a leader in wireless messaging and field service solutions since 1984. Today the combined company is the largest, privately held mobile enterprise solutions provider in North America. Operating in 37+ countries, integrating 40+ enterprise software packages for 100+ customers, Antenna Software empowers 100,000+ users and manages more than 12,000,000 monthly mobile transactions.
Solution Name: Antenna A³ for BlackBerry - Field Service
Solution Description:
Antenna Software offers an integrated suite of vertically-focused mobile enterprise applications for field service management that maximize operational efficiency and profitability, increase customer satisfaction, and improve competitive advantage. Known as Antenna A³ for Field Service, it enables field service technicians to access and interact with essential information from enterprise systems using BlackBerry Wireless Handhelds™. Designed for the rigorous demands of service organizations, the Antenna A³ solution offers built-in industry best practices and comprehensive field service functionality. By providing direct access to real-time customer and case-related information, Antenna A³ gives mobile workers the ability to update critical service requests and manage activities directly from a BlackBerry Wireless Handheld. The result is increased employee productivity and decreased latency in the service cycle.
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