Description: Many companies are investing in wireless and mobile solutions. Millions of users and many thousands of companies access corporate email and calendar information wirelessly today. Where mobility was once viewed as a risky venture, its value is now understood. These solutions are expected to increase productivity and improve efficiency due to improved field-based access to knowledge within the mobile workforce. Most industry analysts believe that companies should already be investing in wireless, or at least planning an implementation and testing potential solutions. In the current competitive climate where companies must compete globally, wireless solutions are no longer about gaining an edge, but about keeping up with the competition.
Typically, a company starts by mobilizing pervasive applications, such as email and calendar, to its most critical users. These applications tend to be the easiest to mobilize and have the broadest appeal. Often, the next step is to mobilize specific applications that solve business problems or deliver business benefits to certain groups within the organization, such as a field service application.
The purpose of this document is to provide a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email. This document
• explains wireless concepts
• describes the different wireless technologies that are available
• recommends potential strategies for successful wireless deployments
• explores the potential benefits and costs that are associated with these wireless solution strategies
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