 Description: BoxTone™ for BlackBerry®
True user-level monitoring that keeps BlackBerry users happy and wireless email flowing Real-time view of BlackBerry user health Real-time BlackBerry perfomance availability alert
Historic analysis of BlackBerry deliverability
and infrastructure performance Your BlackBerry email users expect perfect, timely email delivery to their handhelds 24/7. That’s because the typical corporate BlackBerry user processes over 2,750 time-sensitive emails per year. Delay any of those emails and a deal may not get done; a customer may go to a competitor; a job may get lost.
It’s not enough to know simply whether your BlackBerry Enterprise Server (BES) or back-end mail servers are up or down. In a highly mobile, fast-paced environment, you need visibility down to the end user level and an early warning radar that delivers true, user-level monitoring – an enterprise-class software product that can address BlackBerry performance issues before users call, keep users happy, and keep email flowing.
BoxTone for BlackBerry
BoxTone is a comprehensive BES and BlackBerry user monitoring solution that delivers value across an enterprise:
* BoxTone enables BES and messaging administrators to proactively focus on pending challenges, rather than manually analyzing painful service disruptions after the fact.
* BoxTone reassures senior executives that they’ve done everything possible to reduce the cost of operations for mobile messaging while improving the availability of the service.
* BoxTone gives end users and the lines of business confidence that critical BlackBerry email is being delivered consistently and promptly .
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