Control and empower your mobile enterprise

Condor Mobile Service Manager is a wireless enterprise management platform for large deployments of BlackBerry devices. Financial services firms, manufacturing and pharmaceutical companies, and government (military) agencies who support anywhere from 1,000 to 30,000 BlackBerry devices connected to multiple BlackBerry Enterprise Servers have expressed the greatest need for mobile service management capabilities. They want to provide more complete BlackBerry service to their users: senior management, salespeople, analysts, traders, and increasingly, lower levels of management and other mobile workers.

As the use of these mobile, application-capable devices increases, more work is done on them, compliance and regulatory issues become more acute, users want more functions (applications) available on the devices; and finally, the whole mobile work environment becomes mission critical and is much more difficult to manage.

Some BlackBerry users have created their own tools to enhance the standard management capabilities provided by Research in Motion, but most of these solutions are limited in function, and costly to develop and maintain. And they do not provide the active management functions you need to improve user experience and control the use of applications.

Condor Mobile Service Manager empowers you to:

1. Push specific software applications (like market data, Condor Print, SpellChecker, File Explorer or a CRM application) to specific users or groups of users – and then manage version upgrades, changes in group membership, or comply with restrictions imposed by regulators or internal management policies

2. Detect, report upon, and remove unauthorized applications from users’ devices

3. “See” across thousands of BlackBerry users and multiple BlackBerry Enterprise Servers in order to provide user support and to exert management control

4. Leverage your company’s investment in Active Directory to control groups of application users, perform authentication and grant permissions, and enable reporting and usage analysis in the context of your defined organizational structure

Mobile Service Manager is a web based application which runs on standard corporate Windows architecture behind your firewall, and enables the distributed management, administration, and support of global BlackBerry deployments.